Shipping policy
We ship via UPS or FedEx 2-day signature-required delivery in the United States. All packages require signature at delivery and are fully insured until they are signed for. Packages over $3,000 to a residence will require an adult signature. We do not ship to P.O. Boxes. We are not responsible for shipping charges if the package gets returned to us, buyer pays re-shipment fee. Please sign up for notifications from UPS or FedEx when you receive your tracking number.
Do you ship internationally?
We ship internationally via fully insured UPS or FedEx Priority signature-required delivery to eligible countries. We are not responsible for any taxes or duties that may be imposed by your local country at the time of delivery, and we will not declare a lower value. We do not collect any international duties at then time of purchase.
When will my order ship?
All AURORO pieces are made to order, excluding one of a kinds, in stock and vintage. Our typical production turnaround is 8-16 weeks, depending on the piece. In stock AURORO pieces will ship in 3-5 business days.